FAQ

You must be at least 18 years of age and be either a US citizen or permanent resident to be hired.
We have both part-time and full-time positions available, however we ask that you commit to at least 20 hours per week on a set schedule. You may create a schedule for up to 40 hours per week if you would like a full-time position.
The pay ranges between $12.00-$15.00 depending on experience. After completion of 30 days, reps will be eligible for a $1 pay increase contingent upon satisfactory performance. Reps receive another performance review six months after that, and then are eligible for annual performance reviews thereafter, which might lead to additional increases in compensation.
Please refer to the Job Openings section for the list of states in which we currently employ.
Current hours of operation for the call center are Mon thru Sat 9am-8pmCST and Sunday 11am-7pmCST.
We offer a flexible schedule and will work with you to find the best schedule for you. However, once your schedule has been established, you will be expected to work the same schedule every week and show up for all your shifts in full.
You will receive up to 5 days of paid time off per year based on average hours worked per week and 15 non-paid days off.
To contact us about employment, click here to apply. click here
Our recruiting and selection process entails successfully passing system (computer and internet) requirements, additional assessment tests, phone and/or in-office interviews, professional reference checks and criminal background checks.
No, there are no fees to apply.

Absolutely not! Be wary of any at-home work opportunities that require you to pay money up front. This position is a legitimate job opportunity for an established company.
If hired, you will receive a W-2 and be an employee of Windy City Call Center.
Working at Windy City comes with many great benefits like a flexible schedule, no commute and a lot of opportunities for advancement. We offer heathcare to our employees as well as a 401K plan.
When at all possible, Windy City tries to promote from within. After 30 days employees are given a pay increase depending on performance. After another six months of employment, all employees are eligible for a performance review, and they receive another review every year after that. There are many other positions available within the company and whenever an opening is available, all current employees are notified and encouraged to apply.

If hired, you will use your own personal computer to make calls. All that is required of you is to download the software used onto your computer, log in, and you’re ready to go!

System Requirements:

  • Minimum Workstation Requirements: (Assumes the Virtual Call Center is the only application running on the agent workstation.)
  • You must have a hard wired (not wireless) internet connection from a top carrier (i.e. RCA, Comcast, ATT etc) for the VOIP (phone system) to work well.
  • Processor: 2.0 ghz or greater.
  • Memory: 8 GB or greater.
  • Operating System: Windows 10 or higher.
  • Java Runtime Environment (Latest Version).
  • Screen Resolution: 1024x768 or higher.
  • Some optional features require Microsoft Office 2003 or later.
  • Supported Web Browsers: Internet Explorer, Chrome and Firefox (Latest versions).
No! Our company uses VoIP technology for all calls. You simply log into the dialer interface and all calls are routed through your computer. This does not tie up your phone line and there is no call cost for you. All you need is a headset to get started, and we will provide the headset to you once hired.
Yes! All training for this position is paid at the normal hourly rate.
You will be placing outbound calls and taking inbound calls from people who are interested in going back to school. You will help match them to the schools and programs that are best suited for them. You will also speak with individuals who are interested in home improvement projects and would like to set up an appointment for a free in-home estimate. All calls are made using an automatic dialer which places the calls using VoIP technology through your home computer.
All call center reps are paid by the hour for every hour worked actively taking calls. There are performance metrics you will be expected to meet but your compensation does not depend on how many calls you make in an hour.
Not at all. We have a variety of different campaigns and none of them are focused on high pressure sales tactics.
Contact us today and we will answer any additional questions you may have